Terms of Service

Welcome to Ladle! By using our website and app, you agree to the following terms and conditions. Please read them carefully.

1. Introduction

Ladle provides a platform for food, grocery, and medicine deliveries as well as UPI payment services. By accessing or using our services, you agree to comply with these Terms of Service.

2. User Accounts

Account Creation: To use certain features of our services, you must create an account. You are responsible for maintaining the confidentiality of your account information.

Account Responsibilities: You agree to provide accurate information and update it as necessary. You are responsible for all activities under your account.

3. Use of Services

Eligibility: You must be at least 18 years old to use our services.

Prohibited Activities: You agree not to misuse our services, engage in illegal activities, or violate any applicable laws.

4. Privacy

We are committed to protecting your privacy. Please review our Privacy Policy for information on how we collect, use, and protect your data.

5. Orders and Payments

Order Placement: You can place orders through our app or website. All orders are subject to acceptance and availability.

Payment: Payments must be made through our secure payment gateway. You agree to pay all applicable fees and taxes.

6. Dispute Resolution

Governing Law: These terms are governed by the laws of India.

Arbitration: Any disputes will be resolved through binding arbitration in Bangalore, Karnataka.

7. Limitation of Liability

Ladle is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount you paid for the service.

8. Modifications

We may update these terms from time to time. Any changes will be posted on our website and your continued use of our services constitutes acceptance of the updated terms.

9. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at contact@ladle.cloud