Privacy Policy

1. Introduction

At Ladle, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our services.

2. Information We Collect

Personal Information: When you create an account or use our services, we may collect personal information such as your name, email address, phone number, and payment details.

Usage Data: We collect information about your interactions with our services, including order history, preferences, and device information.

Location Data: With your consent, we may collect and use your device’s location data to provide location-based services.

3. How We Use Your Information

Service Delivery: We use your information to process and deliver orders, facilitate payments, and provide customer support.

Personalization: We use your information to personalize your experience, recommend products, and improve our services.

Communication: We may use your contact information to send you updates, promotional offers, and important notices.

Analytics: We analyze usage data to understand trends, improve our services, and develop new features.

4. Information Sharing

Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and delivery partners.

Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable and we cannot guarantee the absolute security of your data.

6. Your Rights

Access and Correction: You have the right to access and correct your personal information. You can update your information through your account settings or by contacting us.

Deletion: You can request the deletion of your account and personal information by contacting us. We will process your request in accordance with applicable laws.

Opt-Out: You can opt-out of receiving promotional communications from us by following the instructions in the communication or by contacting us.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and the updated policy will take effect upon posting. Your continued use of our services constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at contact@ladle.cloud